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Chicago-Area Apple IT Support

Is Your Technology Slowing You Down Instead of Speeding You Up?

Capstan Networks delivers certified Apple IT support for small businesses and schools — so your Mac, iPhone, and iPad devices actually work the way they're supposed to.

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Apple Certified Consultant
Downers Grove, IL
19 Years in Business
19 Years in Business
200+ Clients Served
Same Day Response Available
What We Do

Everything Your Apple Devices Need to Run Your Business

From day-one setup to ongoing management, Capstan Networks handles your technology so you can handle your business.

Mac, iPhone & iPad Support

Setup, configuration, and repair for every Apple device in your office. New device rollouts, troubleshooting, and Apple Deployment Program enrollment — done right the first time.

Cloud & Email Configuration

iCloud, Microsoft 365, and Google Workspace configured so your email, contacts, calendars, and documents are in sync on every device — with a proper local backup behind it all.

Mobile Device Management

Keep every company iPhone and iPad secure, up to date, and centrally managed. We implement MDM solutions that give you a clear dashboard over apps, settings, and device health.

Network Setup & Monitoring

Fast, reliable Wi-Fi and networking infrastructure selected, installed, and configured for your space. Ongoing monitoring means problems get caught and fixed before they disrupt your day.

Cybersecurity Protection & Training

Protect your business from threats with layered security tools, account hardening, and practical training that helps your team recognize and avoid the attacks that actually hit small businesses.

Printer & Peripheral Setup

Printers, scanners, displays, docking stations — the stuff that should just work but never does. We get your peripherals properly connected, shared across your team, and actually printing on the first try.

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Why Capstan Networks

The Difference Between a Specialist and an MSP Who "Does Macs"

Most IT support companies treat Apple devices as an afterthought. Capstan Networks is built exclusively around Apple — which means faster resolutions, better advice, and zero time wasted on Windows workarounds.

  • Apple Certified — current certifications for Mac, iPhone, and iPad, maintained year over year
  • One person, one point of contact — no ticketing system black holes, no bouncing between reps
  • On-site in the Chicago suburbs — available for in-person visits when remote support isn't enough
  • Transparent pricing — no surprise invoices or mysterious fees
  • 22 years of Apple expertise — I've been talking Apple since AppleTalk.
Book Your Free 30-Minute Assessment
Apple devices
Apple Consultants Network Member
How This Works

Simple, Transparent Pricing — No Surprises

Choose the engagement model that fits your budget and business. Both include the same Apple-certified expertise — just structured differently.

Pay As You Go

$225 per hour

No retainer required

Need help with a specific project, a device setup, or a one-time fix? Pay only for the time we spend. Great for businesses that need support without a long-term commitment.

  • Easy scheduling
  • Remote over Zoom (half-hour minimum)
  • On-site at your Office (two-hour minimum)

Perfect for

  • New Mac or iPad setup or data migration
  • One-time Wi-Fi or network setup
  • Occasional on-site support issues

Capstan Secure IT Package

$185ish per person per month

Predictable cost, ongoing peace of mind

For businesses that want proactive, ongoing secure IT management. One fixed monthly fee supports and secures your organization, devices, data, and accounts, catching problems before they catch you.

  • Priority response
  • Proactive monitoring & maintenance
  • Cybersecurity Protection & training
  • Cloud Service Management & Backups
  • Pricing tailored to your team size
  • Discounted project pricing
Talk Through Your Options
What Clients Say

Real Results from Real Chicago Businesses

“
Andrew is very genuine in his efforts to not only accomplish the stated goals but to also collaborate and educate his clients.
Barb M.
District Data Specialist
Northbrook, IL
“
A genuine and positive person who brings a plethora of "out of the box" ideas to the table. A wonderful addition to any team.
Eric
Illinois
“
You will not find a more flexible, upbeat professional to assist in meeting your organizational goals.
Apple Consultants
Network Review
“
Andrew not only performs the tasks necessary but keeps you involved as much as you wish. His enthusiasm and positive attitude is catching!
Client Review
Andrew MacKenzie, Capstan Networks
About Andrew MacKenzie

Your Dedicated Apple IT Expert for the Chicago Area

Andrew MacKenzie has been the go-to Apple IT resource for Chicago-area small businesses, creative teams, and school districts for nearly two decades. As a certified member of the Apple Consultants Network, he brings enterprise-grade expertise to organizations of every size — without the enterprise price tag or the runaround.

When you work with Capstan Networks, you're working directly with Andrew — not a call center, not a tier-1 technician reading from a script. You get a single, accountable expert who learns your setup, understands your goals, and picks up the phone.

Apple Consultants Network
Let's Talk

Get Your Free 30-Minute IT Assessment

Find out exactly where your tech is costing you time and money — no obligation, no sales pressure. Just a straight conversation about what's working, what isn't, and what to do about it.

  • 30 minutes over Zoom or phone
  • No commitment required
  • Walk away with a clear action plan
Book on Calendly
Or reach us directly:
(630) 201-2499
info@capstannetworks.com
Get Help Now

Need Help Right Now?
Call or Text.

The fastest way to reach me is directly by phone or text. I'll do my best to respond quickly, and meet with you as soon as possible — often the same day.

Call (630) 201-2499 Send a Text Message

When you call or text, please include:

  • Your contact information
  • What technology you need help with
  • More details are better. Don't worry about keeping it short :).

If I don't pick up, please leave a voicemail or send a text — I check both and will get back to you promptly.